BTD-04 Dealing With Negative Online Reviews
About this guide
If you use online methods to promote your guitar teaching business (and you should), it gives people an easy way to vent frustration in the form of negative reviews. Some online teacher directories allow reviews and so do Facebook, Google and other business listing sites.
Even if you do a great job as a teacher, at some point there will be somebody who doesn't like your service or has a problem. Seeing a 1-star review on your listing is a serious problem that needs to be dealt with carefully.
In this guide, we'll look at how to deal with negative reviews and how you can potentially turn them into a positive outcome. We'll also look at how to prevent as many of them as possible.